Privacy Policy

At BETNDRAW, protecting your privacy and securing your personal and financial data is our top priority. This policy outlines how we collect, use, and protect your information when participating on our platform.

1. Information We Collect

• Account Profile Data: We collect details submitted during registration, including your full name, email address, date of birth, mobile number, and residential address.

• Financial Transaction Logs: Records of your wallet recharges, withdrawal requests, lottery ticket purchases, and prediction market wagers are securely archived for ledger transparency.

• Security Indicators: For security monitoring and fraud prevention, we automatically log technical metadata including your IP address, browser type, and transaction timestamps.

2. How We Use Your Information

• To maintain and update your wallet balance, process lottery ticket purchases, and distribute winnings proportionally upon market resolution.

• To verify and process agent-to-user deposits and validate withdrawal requests.

• To detect, investigate, and prevent fraudulent transfers, multiple account creation schemes, or automated abuse.

• To dispatch critical transactional notifications, login confirmations, and 6-digit MFA security verification codes.

3. Data Security and Storage

• All user passwords and account security keys are stored using cryptographic hashing (Argon2id). Plaintext keys are never stored on our database or accessible to administrators.

• Database storage is protected behind firewalls, and hourly automated backups are processed to ensure ledger integrity and prevent data loss.

• Admin control panels require role-based access, and all administrative actions are permanently recorded in the system audit logs.

4. Information Sharing and Disclosure

• We do not sell, trade, or rent user personal data to third-party advertising or marketing services.

• Required user identifiers and transaction details are visible to authorized local agents and system administrators solely for facilitating recharges and withdrawal processing.

• We may disclose user data if required to do so by applicable law, or in response to valid legal requests by regulatory and law enforcement bodies.

5. Your Rights & Safety Controls

• You have the right to update your profile details and initiate a security key rotation through the account panel.

• To encourage responsible gaming, you can configure personal daily recharge limits or trigger a self-exclusion period (24 hours, 7 days, 30 days, or permanent) to lock your account.

• If you wish to terminate your account and wipe your non-transactional profile, please contact our administrative support.